Privacy Policy

1. Introduction

Global Ukuba Services is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data.

2. Information We Collect

We may collect:

• Personal details: name, date of birth, ID documentation;
• Financial data: bank account, transaction history;
• Technical data: IP address, device info, cookies;
• Communication records: emails, support interactions.

3. How We Use Your Information

We use your data to:

• Provide and improve our Services;
• Authenticate users and prevent fraud;
• Process transactions;
• Comply with legal obligations;
• Send security and account-related updates.

4. Legal Basis for Processing

We process data under:

• Your consent;
• Our contractual obligations;
• Legitimate interests;
• Legal compliance (e.g., AML, KYC, and CBN regulations).

5. Data Sharing

We may share your information with:

• Financial partners and service providers;
• Regulatory authorities (where required);
• Technology partners (under strict confidentiality).

We do not sell your personal data.

6. Data Security

We use bank-grade encryption and multi-layered security protocols to protect your data.

7. International Transfers

If data is transferred internationally, we ensure appropriate safeguards are in place (e.g. standard contractual clauses).

8. Your Rights

You have the right to:

• Access your data;
• Correct inaccuracies;
• Delete your account;
• Object to certain processing;
• Lodge a complaint with a data protection authority.

9. Retention

We retain data only as long as necessary for legal, regulatory, and operational purposes.

10. Contact

Email: privacy@ukuba.us

 

Effective Date: 5/5/25
Last Updated: 5/5/25

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